Support

Here's how to reach us, and how to hear about the launch.

Launch updates

AeroTrack EFB is on its way to the App Store. Leave your email and we'll send an announcement when it ships and when something significant is added. Questions before then go to dev@aerotrackefb.com.

Reporting a problem

If something in the app is wrong, slow, or missing — a chart that won't download, a frequency that doesn't match the AFD, traffic that isn't showing up from your Stratux — email support@aerotrackefb.com. Useful details:

Device model and iOS version
App version (Settings → About, once you're on a build)
What you expected versus what happened
The airport, chart region, or route involved, if relevant

Common questions

For a full walkthrough of the app, see the help center.

Is this a certified navigation system?

No. AeroTrack EFB is a situational awareness and planning aid, not a certified or TSO'd navigation system. It is not approved as a primary or sole means of navigation. See the terms of use for the full statement.

Does it work without a data connection?

That's the point of it. Chart packs, the airport database, your flight plans, and your aircraft profiles are stored on the device. Live data — weather, TFRs, NOTAMs, ADS-B traffic — naturally needs a connection (or, for ADS-B, a local link to your receiver) to update, and the app is built to make clear when something is stale rather than showing it as current.

What do I need to connect ADS-B traffic?

A Stratux receiver (or anything broadcasting standard GDL-90 over Wi-Fi) on the same network as your device. The app listens on UDP port 4000, the Stratux default.

Will there be a subscription?

Yes. AeroTrack EFB is offered by subscription through the App Store, which covers chart hosting and data costs, with an introductory free trial. Pricing and renewal terms are shown clearly before you're asked to pay, and purchases go through Apple, not a separate account system.

What devices are supported?

iPad and iPhone, iOS 17.0 or later.